Order delivery

Shopping Tips

    1. Please register as a member on the member registration page
    2. After registration, the system will automatically send you a successful registration email and welcome offer
    3. Members can earn points every time they shop, 1 point for every $100 spent, which can be used as $1 on the next purchase. You can check your existing points and details on your account page

Shopping process

    1. Add the products you want to buy to your wish list or shopping cart
    2. Click the shopping cart icon to view the product list
    3. Click Checkout on the shopping cart page and the system will automatically settle all products
    4. If you have a coupon to use, please enter the discount code in the “Use Coupon” column on the shopping cart page and the system will calculate the discount for you.
    5. The total amount of the order will be displayed on the right. After confirmation, click “Proceed to Checkout”
    6. Enter personal information and shipping information
    7. Select the payment method and fill in the information, then click “Place Order” to confirm.
    8. Please follow the instructions to “Complete Payment”, select the payment method and complete the purchase order
    9. If you have any questions, please contact customer service by phone or Whatsapp 54016223
    10. Customer service hours are Monday to Friday, 9:00am to 6:00pm (excluding public holidays)

Delivery Arrangement

    1. Orders are usually shipped within 2-3 business days* after payment
    2. Delivery address is limited to Hong Kong area
    3. If you need to ship to other regions, Macau or abroad, please contact our customer service
    4. Free local delivery for purchases over HK$500
    5. For orders of HK$499 or below, please pay the shipping fee to SF Express or the transportation company. Please fill in the delivery address and remarks on the order form.
    6. The actual delivery time depends on the transportation company and the traffic and weather arrangements on the day.
    7. If you order medium or large-sized goods and school facilities, delivery may need to be arranged separately, and the shipping costs will be quoted and charged separately.
    8. *Working days are Monday to Friday, 9:00am to 6:00pm (excluding public holidays)
    9. If you have any questions, please contact customer service by phone or Whatsapp 54016223