Order Shipping Information
Shopping Information
-
- Please register as a member on the registration page
- After registration, the system will automatically send a successful registration email and welcome offer
- Members can earn points with every purchase, earning 100 points for every $100 spent, which can be used as $1 for the next purchase. You can check your existing points and details on the account page
Shopping Process
-
- Add the products you want to buy to your wishlist or shopping cart
- Click on the shopping cart icon to view the product list inside
- On the shopping cart page, click checkout, and the system will automatically calculate all products
- If you have a coupon to use, please enter the discount code in the "Use Coupon" section on the shopping cart page, and the system will calculate the discount for you
- The total amount for the order will be displayed on the right; confirm and click "Proceed to Checkout"
- Enter personal and shipping information
- Select the payment method and fill in the information, then click "Place Order" to confirm
- Please follow the instructions to "Complete Payment," select the payment method, and finalize the purchase
- If you have any questions, please contact customer service by phone or WhatsApp at 54016223
- Customer service hours are Monday to Friday, 9:00 am to 6:00 pm (public holidays are not included)
Shipping Arrangements
-
- Orders are generally shipped within 2-3 working days* after payment
- Delivery addresses are limited to Hong Kong
- For shipping to other areas, Macau, or overseas, please contact our customer service
- Free local delivery for purchases over HKD $500
- For orders of HKD $499 or below, shipping fees must be paid to SF Express or the transportation company upon delivery; please fill in the delivery address and remarks on the order form
- The actual delivery time for customers depends on the transportation company and the traffic and weather conditions on that day
- For medium to large items and school facilities, additional arrangements may be required for delivery, and the resulting shipping fees will be quoted and charged separately
- * Working days are Monday to Friday, 9:00 am to 6:00 pm (public holidays are not included)
- If you have any questions, please contact customer service by phone or WhatsApp at 54016223.